Agents help property management businesses stay on top of their properties and keep owners, tenants, and vendors in sync.
Remove work labels from client threads when assigned tasks finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Send proposed client replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Draft client replies with answers checked against approved files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Share final agreement links with client service teams.
Your team gets links to the final signed agreement and its signing record, with both filed in the folder you choose.
Mark urgent client messages and sort other requests by topic.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Escalate client complaints with the earlier contacts that explain why.
Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.
Keep client conversations acknowledged during team absences.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Track scheduled client follow-ups and see why any text was held.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.