Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Email you a personal reply to approve for each positive review.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Route review reply drafts to the manager of each location.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Keep customer WhatsApp questions moving and hand off unclear chats.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.