Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft introduction replies for review before any email goes out.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Reply in client threads and flag time-sensitive matters for coverage.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.