Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Send prepared client emails and keep their replies beside each contact.
Your prepared outreach emails go out on your chosen day, and replies appear beside contacts in your sheet so you can see who needs follow-up.
Turn teammates' email requests into client drafts for review.
Your client email drafts are ready to review, with the tone and details your teammates requested. You decide what to edit and send.