Check new community posts and identify those suspected of being spam.
Rank suspicious posts in customer groups for community moderators.
Your moderators get a ranked list of suspected spam across group posts, with matching excerpts and links they can check.
Review reported user posts and send moderators evidence of likely spam.
Your moderator gets a clear spam or false alarm assessment, with evidence from the conversation and a direct link to the post.
Screen customer community posts before they appear and flag suspected spam.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.
Bring suspicious posts in user communities together for moderator review.
Your moderators see a member's suspected spam posts together, choose whether to remove them, and see the result in staff chat.