Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Respond to public concerns using approved facts and flag sensitive issues.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Reply to public questions within approved facts and surface sensitive ones.
See relevant comments answered on your team's posts, with a private daily digest for your marketing lead.