Post relevant replies to unanswered comments on the team's social posts.
Answer supported post questions and flag those needing a person.
Keep up with questions on your social posts: clear answers appear in comments, and your community lead gets links for personal follow-up.
Reply to member concerns and hand off issues needing personal attention.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Answer suitable audience comments and flag threads needing review.
See relevant comments answered on your team's posts, with a private daily digest for your marketing lead.