Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Send approved DM replies and flag gaps for the account owner to resolve.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Get absence replies approved before they reach customers.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
See which customer texts got approved replies and which need staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.