Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft public review replies that address each customer's feedback.
Your review reply is ready in Drafts, alongside the original review and relevant customer history when the match is clear.
Draft a specific public review response and flag facts to verify.
Get a reply that speaks to the customer's review, with questions to settle before you post it.
Draft review-specific public replies for the owner to approve.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.