Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Draft review replies that flag unresolved complaints for approval.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Flag serious complaints alongside careful public reply drafts.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.