Write a reply to an incoming message using the team's response guidance.
Prepare answers to diners' inbox questions for staff review.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft first answers to diners' chat questions for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft answers to diners' menu questions for staff review.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.