Write a reply to an incoming message using the team's response guidance.
Prepare answers to customer questions for staff approval.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft customer replies for a teammate to approve.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Send approved replies to support questions sent to public-facing colleagues.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.