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Route Invoice Exceptions

Send unpaid supplier bills with policy violations to your policy owner

Use this Agent instantly or customize it - no programming needed

Route new bill exceptions to the policy owner
Reads
  • New bill notice
    New bill notice

    Your new bill notice identifies the bill and includes an ID for recognizing retries.

  • Supplier bill
    Supplier bill

    Your bill shows its payment and approval status and whether it violates an approval policy.

  • Current approvers
    Current approvers

    Your bill's approvers show whether someone already has the bill to review.

  • Policy owner account
    Policy owner account

    Your chosen policy owner's approver account identifies who should decide on policy exceptions.

Supplier bill tool
Supplier bill tool

Your supplier bill tool shows bill policy violations and approvers, then adds the policy owner when needed.

Have you already handled this bill notice?YesNo
Skip the duplicate notice.
Is the bill paid, approved, or free of policy violations?YesNo
Leave the bill's approval path alone.
Does the bill already have an active approver?YesNo
Leave the assigned bill with its current approver.
Does the policy owner lack permission, or does assignment fail?YesNo
Report the bill ID and assignment failure to your accounts payable lead.
Writes
  • Assignment failure report
    Assignment failure report

    Your accounts payable lead receives the bill ID and reason when the owner cannot be assigned.

Assign the policy owner and send an approval email.
Writes
  • Bill approver assignment
    Bill approver assignment

    Your policy owner appears on the qualifying bill's approval path.

  • Approval email
    Approval email

    Your policy owner receives an email asking them to review the bill.

This Agent waits for a new supplier bill. It checks whether the unpaid bill breaks an approval rule and lacks an approver. It assigns your policy owner, prompting an approval email for their decision.

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Airtable
Used as:
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Kintone
Used as:
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Made for your industry

Route Invoice Exceptions is made for businesses in these industries.

Made for your role

Route Invoice Exceptions is made for people in these roles.

Made for your department

Route Invoice Exceptions is made for people in these departments.

How Route Invoice Exceptions works

3 steps, in order, on every run.

  1. Review the new billCheck whether the bill is unpaid and still violates an approval rule. Leave approved bills and other nonmatches alone.
  2. Find unassigned exceptionsLook for an active approver on qualifying bills. Leave bills already in an approval path alone.
  3. Assign the policy ownerAssign your chosen policy owner as approver and prompt an approval email. Report the bill ID and failure to your payables lead if assignment fails.

How to Get Started

Connect your tools

Connect the tools you already use, such as Airtable or Kintone.

2 tools
Set your rules
  • Set the supplier bill approval policy in the bill tool and identify the policy owner's approver account.
  • Subscribe to new bill notifications and grant access to read bills and assign bill approvers.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Route Invoice Exceptions:

Which bills will my policy owner see?

Your policy owner receives unpaid, unapproved supplier bills with a policy violation and no active approver. You choose their approver account during setup.

What do I need to set up first?

Set your supplier bill approval policy and choose the policy owner's approver account. Allow new bill notifications, bill reads, and approver assignment.

Will it change bills already in an approval path?

No. Your existing approval path stays in place when a bill already has an approver.

What happens if the policy owner cannot be assigned?

Your payables lead gets the bill ID and the failure, and the bill stays untouched. Give your chosen owner approver permission before you start.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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