Postmark is specifically built to deliver your app's emails to the inbox, fast. Instantly send and receive emails with zero maintenance. Our infrastructure combined with proper content and delivery practices means higher response rates from your customers.
Flag utility service complaints that need prompt follow-up.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Escalate unresolved service cases with the customer's earlier replies.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.