Answer menu questions, take food orders, flag requests for staff. Every one is ready to run, and you can adjust it in plain language.
Answer familiar service and plan questions with approved replies.
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
Explain current service details in chat and hand uncertain questions to support.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Answer common service questions in customers' email threads.
Questions your guide covers get answers in the original email thread. Your team sees which ones need review.