Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.
Keep reported problems in a shared list and flag urgent ones to the team.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Flag critical service disruptions for responders.
Your team gets a PDF incident report to review, and critical cases reach responders according to the severity labels you choose.