Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Turn appointment calls into calendar bookings and confirmations.
Your callers and staff get the same confirmed time and location after you email the caller's preferred times.
Book emailed appointment requests with available staff and reply with details.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Contact waiting clients about canceled visits and confirm accepted times.
Give canceled appointments a second chance: offer openings to your email waitlist and send the confirmed time to your client and staff.
Answer common phone questions and share calls needing front desk follow-up.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer front desk questions about hours and services in WhatsApp.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Book customers from the waitlist into open staff appointments.
Your staff's waitlist requests become booked appointments when customers' preferred times match openings on the chosen staff calendar.
Confirm booking requests and send clients their appointment details.
Your clients and staff get a confirmed appointment time and purpose when a booking request fits your service and staff calendar.
Draft visitor replies with an open time and check-in details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer visitor questions about hours and services from published pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.