Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Draft public replies that address each guest's feedback.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Draft replies that address gaps in earlier complaint responses.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.