Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Check public claims and cite sources for team responses.
Get a sourced answer in your team's question thread, with links to the pages read and a clear note where evidence conflicts.
Answer team questions about linked public coverage in the thread.
Get brief answers beside shared links, with the source page included and a clear note when a page can't be read.
Research questions behind public messages and email cited answers.
Your colleagues get cited research reports in the original email thread. Supporting evidence and open questions stay visible.