Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft subscription cancellation replies using plan and renewal details.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Draft answers to product issues from the full ticket and approved guides.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.