Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft customer replies using approved product information and thread context.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Draft subscription cancellation replies using plan and renewal details.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.