AI-Agents for Technical Support Engineers in Technical Support in Customer Support working with Zendesk
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Answer Website Chat Problems
Ask for the detail needed to identify a product issue before suggesting a fix.
Give website visitors a useful next step in chat, backed by your current help articles and service notices.
Works with
Draft Support Reply
Draft a documented answer to the customer's product issue for review.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
Works with
9 tools
9 tools
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