Answer team questions, send notes, open channels. Every one is ready to run, and you can adjust it in plain language.
Put incoming voice messages in chat for the person covering the desk.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.