Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Check new bookings and ensure visitors receive confirmation emails.
See new bookings with the client's note on your calendar, and catch missing confirmation emails before they leave a visitor guessing.
Draft front desk replies with visit times and arrival details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Send visit confirmations so patients can review or change bookings.
Patients get appointment confirmation emails with visit details and a change link. Your coordinator hears about messages that cannot go out.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Email clients their approved appointments with a link to check details.
Your clients get a personal appointment confirmation email after staff agree on a booking, with a link to check the details.