Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Track tenant problems in the shared sheet and flag urgent reports.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Answer routine tenant questions and pass callback details to the team.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.