Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Track tenant problems in the shared sheet and flag urgent reports.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Capture tenant issues and flag missing contact or urgency details.
Your problem register stays current as reports arrive by email, with missing details called out and the original thread close at hand.
Reply to approved tenant questions and flag issues needing a person.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Get urgent tenant complaints with the safety concern clearly stated.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Draft replies to tenants' questions using the text history.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Draft replies to tenant requests from the full conversation.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.