Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Reply to work email and alert the backup to pressing leader requests.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Draft replies to flagged correspondence using approved briefing files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.