AI-Agents for Customer Support Coordinators in Technical Support in Troubleshooting
Research visitor questions, reply with sources. Every one is ready to run, and you can adjust it in plain language.
Answer Website Chat Problems
Hand off chats that lack a reliable fix to the support team.
Give website visitors a useful next step in chat, backed by your current help articles and service notices.
Works with
Answer After-Hours Questions
Leave chat handoffs with the exact question staff must check.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.
Works with
4 tools
4 tools
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