Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Clear work labels from support threads when linked tasks finish.
Keep your shared inbox in step with completed tasks. Finished email conversations lose their work label, and you get a confirmation.
Answer repeat support questions and queue uncertain chats for follow-up.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.