Book appointments, send confirmations, reschedule visits. Every one is ready to run, and you can adjust it in plain language.
Pass urgent customer requests to the teammate covering the conversation.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Leave a reply draft in the complaint thread for review.
Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.