Check forms for missing details, return them for correction. Every one is ready to run, and you can adjust it in plain language.
See which notices were sent and which customer records need attention.
Your customer notices go through your work email with account details from your spreadsheet, and send results stay beside customer rows.
Flag unclear problem reports for the support team's review.
Your problem register stays current as reports arrive by email, with missing details called out and the original thread close at hand.