AI-Agents for Customer Service Managers in Client Services in Customer Messaging working with Chatwork
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Acknowledge Portal Requests
Alert the support team when a portal request has no safe ticket match.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
Works with
34 tools
34 tools
Send Approved Auto Replies
Get absence replies approved before they reach customers.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Works with
14 tools
14 tools
Draft Angry Customer Replies
Prepare complaint replies that follow the team's escalation guide.
Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
Works with
5 tools
5 tools
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