Book appointments, send confirmations, reschedule visits. Every one is ready to run, and you can adjust it in plain language.
Flag uncertain cancellation decisions in drafts for team review.
Your rep gets a cancellation reply draft based on the latest emailed order update and your terms, with anything uncertain flagged before sending.
Place grounded reply drafts in tickets for the team to review.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
Prepare ticket replies for assigned representatives to review.
Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.