Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Draft answers to member questions for a teammate to review.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Send approved replies to member questions outside the community team's work.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.