One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Send proposed client replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Get a folder link to each filed client email and its attachments.
Your marked client or case emails go into the shared archive beside their attachments, with a folder link for the filing owner.
Get absence replies approved and hand urgent client emails to coverage.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Draft client replies with answers checked against approved files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.