Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Send each new client a welcome with project details and a shared folder.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Send approved client agreements and confirm each request on the intake.
Your client agreements go out for signature after intake approval, and the intake owner can see who received the request and whether it was sent.
Get urgent account complaints with a clear reason for follow-up.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.