Answer menu questions, take food orders, flag requests for staff. Every one is ready to run, and you can adjust it in plain language.
Reply to familiar client support questions with approved answers.
Your customers hear back by email on familiar questions, while tickets needing a personal answer stay open for your support team.
Reply to clients' common IT support questions in the same thread.
Questions your guide covers get answers in the original email thread. Your team sees which ones need review.