Send Message Reply AI-Agents for Customer Support Coordinators working with monday.com
Send an approved reply to the person who sent the incoming message.
Send Approved Auto Replies
Pass urgent customer requests to the teammate covering the conversation.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Works with
14 tools
14 tools
Send Text Auto Replies
Surface unanswered texts with recent context for follow-up.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Works with
13 tools
13 tools
1–2 of 2
