Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft review replies using only reliably matched customer history.
Your review reply is ready in Drafts, alongside the original review and relevant customer history when the match is clear.
Pair customer feedback with a proposed public reply for approval.
You get a tailored public reply beside the customer's review, ready to approve or revise before anyone posts it.