Draft replies using your team's response guidance. Every one is ready to run, and you can adjust it in plain language.
Draft first chat answers from the team's approved responses.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft customer replies or a clear question when details are missing.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.