Draft replies using your team's response guidance. Every one is ready to run, and you can adjust it in plain language.
Send approved replies to client questions meant for another team.
Keep misdirected LinkedIn questions moving without writing the same response again. Your team reviews the reply before it goes out.
Put a customer reply draft in your chat for review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.