Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft replies to guests unhappy with an earlier answer.
Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.
Draft a guest reply that acknowledges an unresolved stay complaint.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.