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Hold Earlier Bills

Hold matching scheduled bills after supplier invoice corrections

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Hold earlier bills when suppliers send corrections
Reads
  • Supplier correction email
    Supplier correction email

    Your supplier's email identifies the invoice and explains what they corrected.

  • Revised invoice
    Revised invoice

    Your supplier's attached invoice shows the new amount or date to compare.

  • Scheduled bill
    Scheduled bill

    Your earlier bill shows the supplier, invoice number and payment status.

  • Original invoice
    Original invoice

    Your bill's original attachment gives the earlier amount or date for comparison.

  • Supplier matching rules
    Supplier matching rules

    Your matching rules tell the Agent how to connect supplier emails to bills.

  • Supplier revision terms
    Supplier revision terms

    Your supplier's usual wording helps the Agent recognize corrections and replacements.

Email service
Email service

Your email service alerts the Agent to supplier corrections and provides the message and revised attachment.

Email service
Bill management tool
Bill management tool

Zoom supplies the scheduled bill and original invoice, then holds the bill with the correction cited.

Is there no scheduled bill for this supplier and invoice number?YesNo
Leave the email for regular intake and report no hold
Writes
  • No hold report
    No hold report

    You learn that no scheduled bill matched, so the Agent placed no hold.

Has payment on the earlier bill begun?YesNo
Alert AP that the payment has begun
Writes
  • Payment alert
    Payment alert

    Your AP team gets an immediate alert because payment has already begun.

Does the new invoice cover a separate charge?YesNo
Leave the new invoice for regular intake
Is it unclear whether the new copy replaces the old one?YesNo
Send both invoice copies to AP for review
Writes
  • Invoice pair for AP review
    Invoice pair for AP review

    Your AP reviewer receives both copies when the correction is unclear.

Hold the earlier bill and cite the correction and changed fields
Writes
  • Invoice comparison
    Invoice comparison

    You can see which amounts or dates changed between the two copies.

  • Held bill
    Held bill

    Your earlier bill is on hold with a reason citing the correction email.

This Agent reads a supplier's correction email and finds the matching scheduled bill. It compares the invoices and holds the earlier bill. Your AP clerk sees the changes before choosing which version to pay.

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Gmail
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Microsoft Outlook
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Zoom
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Zoho Mail
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Made for your industry

Hold Earlier Bills is made for businesses in these industries.

Made for your role

Hold Earlier Bills is made for people in these roles.

Made for your department

Hold Earlier Bills is made for people in these departments.

How Hold Earlier Bills works

4 steps, in order, on every run.

  1. Read the supplier correctionFetch the new email and its revised invoice. Read the supplier's explanation of the correction.
  2. Find the earlier billMatch the supplier and invoice number to a scheduled bill. Report when no bill matches and leave the email for ordinary invoice intake.
  3. Compare the invoice copiesCheck changed amounts or dates and confirm the new copy replaces the earlier one. Send unclear pairs to AP for review.
  4. Hold the earlier billHold the matching bill and name the correction in the reason. Give AP the changed fields to review.

How to Get Started

Connect your tools

Connect the tools you already use, such as Gmail, Microsoft Outlook or Zoom.

4 tools
Set your rules
  • Watch the AP inbox used for supplier invoice corrections.
  • Provide supplier-to-bill matching rules and the words suppliers use for revisions or replacements.
  • Grant permission to hold bills and name the AP reviewer who will choose which invoice version to pay.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Hold Earlier Bills:

How does it know which bill to hold?

You choose supplier matching rules and the words that signal a correction. The Agent compares the supplier and invoice number before holding a scheduled bill.

What if it cannot match the correction?

Your AP clerk gets a report that no hold was placed. The email stays in your ordinary invoice intake.

What if payment has already started?

Your AP clerk gets an immediate alert if payment has started. A hold cannot reverse that payment.

What if the correction is unclear?

Your AP clerk reviews both copies and decides which version to pay. The Agent does not label unclear invoices as duplicates.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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