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Log Software Problem Reports

Check tester details and classify reports for the quality lead

Use this Agent instantly or customize it - no programming needed

Check and classify each software problem report
Reads
  • Tester contact details
    Tester contact details

    Your tester provides a name and email address for follow-up.

  • Failure and impact
    Failure and impact

    Your tester describes what failed and how it affected their work.

  • Reproduction steps
    Reproduction steps

    Your tester lists the steps that led to the problem.

  • Notes and screenshots
    Notes and screenshots

    Your tester may add notes or screenshots to support the report.

  • Severity rules
    Severity rules

    Your team defines severity levels and how to handle unclear impact.

Problem report table
Problem report table

Your problem report table receives tester reports and keeps each review beside the original evidence.

Problem report table
Check the tester's name and email format
Summarize the failure and check reproduction steps
Compare reported impact with your severity rules
Does contact, reproduction, or impact need review?YesNo
Flag the report for review and name each gap
Writes
  • Checked problem report
    Checked problem report

    Your original report shows the checks, severity or review gaps, and any submitted evidence.

Complete the report with checks and severity
Writes
  • Checked problem report
    Checked problem report

    Your original report shows the checks, severity or review gaps, and any submitted evidence.

This Agent waits for a tester's software problem report. It checks contact details and reproduction steps, then applies your severity rules. Your quality lead gets the updated report with its notes and screenshots.

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Airtable
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monday.com
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Podio
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Kintone
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Made for your industry

Log Software Problem Reports is made for businesses in these industries.

Made for your role

Log Software Problem Reports is made for people in these roles.

Made for your department

Log Software Problem Reports is made for people in these departments.

How Log Software Problem Reports works

4 steps, in order, on every run.

  1. Check tester contactCheck the submitted name and email format. Flag missing or unusable details for your quality lead.
  2. Summarize the failureSummarize what failed from the tester's description and notes. Flag missing or unclear reproduction steps.
  3. Apply severity rulesCompare reported impact with the severity rules you provide. Mark unclear impact for review and name the missing detail.
  4. Update the original reportUpdate the submitted report with the checks, severity reason, and review status. Keep any submitted notes and screenshots attached.

How to Get Started

Connect your tools

Connect the tools you already use, such as Airtable, monday.com or Podio.

4 tools
Set your rules
  • Create a software problem report form connected to the quality team's report table, with required tester name, validated email, failure description, reproduction steps, optional notes and screenshot attachments.
  • Add report fields for contact check, reproduction check, severity, severity reason and review status; keep submitted attachments on the original row.
  • Supply the team's severity definitions, including what counts as urgent and what to do when impact is unclear.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Log Software Problem Reports:

Do I need to set severity levels first?

Yes. You provide the severity definitions, including what counts as urgent. If impact is unclear, your quality lead gets a review flag instead of a guessed level.

Can this confirm a tester owns their email address?

No. The contact check covers the submitted name and email format. Verifying ownership would require an additional method.

What if reproduction steps or screenshots are missing?

Your quality lead sees the missing reproduction detail. If the tester submits no screenshot, the report says so.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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