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Export Case CSV

Check case records and save a review CSV with rejection counts

Use this Agent instantly or customize it - no programming needed

Export approved case records to a review CSV
Reads
  • Ready case batch
    Ready case batch

    Your ready batch supplies its name and the cases you want to send for review.

  • Linked approved case records
    Linked approved case records

    Your linked approved case records supply the values for each row of the review CSV.

  • CSV requirements
    CSV requirements

    You choose which fields to share, their column order, and which values every case needs.

Case review tracker
Case review tracker

Your case review tracker watches ready batches, reads linked cases, and keeps each CSV and review report.

Does the batch have no linked cases?YesNo
Flag the batch for review with a zero-case report
Writes
  • Case review report
    Case review report

    Your batch shows total, exported, and rejected counts, plus each rejected case's missing fields.

  • Export status
    Export status

    Your batch shows whether the export finished or needs your attention.

Is an approved case field missing from the tracker?YesNo
Name the missing field and stop the export
Writes
  • Export issue
    Export issue

    Your batch names any missing source field or upload error that prevents a complete export.

  • Export status
    Export status

    Your batch shows whether the export finished or needs your attention.

Did the CSV upload fail?YesNo
Record the upload error and keep the batch incomplete
Writes
  • Export issue
    Export issue

    Your batch names any missing source field or upload error that prevents a complete export.

  • Export status
    Export status

    Your batch shows whether the export finished or needs your attention.

Attach the checked CSV and save the review report
Writes
  • Review CSV
    Review CSV

    Your batch holds a downloadable CSV with approved columns and one row per complete case.

  • Case review report
    Case review report

    Your batch shows total, exported, and rejected counts, plus each rejected case's missing fields.

  • Export status
    Export status

    Your batch shows whether the export finished or needs your attention.

This Agent starts when your team lead marks a case batch ready. It checks required values and saves valid cases in a CSV. Your batch shows counts and rejected case IDs.

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Airtable
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monday.com
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Kintone
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Made for your industry

Export Case CSV is made for businesses in these industries.

Made for your role

Export Case CSV is made for people in these roles.

Made for your department

Export Case CSV is made for people in these departments.

How Export Case CSV works

5 steps, in order, on every run.

  1. Read the case batchRead the ready batch and its linked cases from your case review tracker.
  2. Check case valuesCheck each case against the required fields you choose. List missing fields beside rejected case IDs.
  3. Save the review CSVWrite valid cases under your chosen headers, in your chosen order. Format values for a usable CSV file.
  4. Reconcile the case countsCount linked, exported, and rejected cases. Confirm the totals match and list why cases were rejected.
  5. Attach the CSV and reportUpload the CSV to the batch, then record the counts and mark export complete. Record an error if upload fails.

How to Get Started

Connect your tools

Connect the tools you already use, such as Airtable, monday.com or Kintone.

3 tools
Set your rules
  • Create a case batch table with a Ready for export checkbox, linked case records, a CSV attachment field, and fields for export status and the review report.
  • Choose the case fields approved for sharing, their exact CSV header names and order, and which of those fields must have values.
  • Set the team lead's batch naming rule and grant the Agent access to read cases and write the batch attachment and report.
Launch the Agent

Use safe mode to approve every result before it goes out, or let the Agent run automatically.

FAQs

Frequently asked questions about the Export Case CSV:

Can I choose which case fields appear in the CSV?

Yes. You choose the case fields and which ones need values. You also set the CSV headers and their order.

What happens to cases with missing required values?

The Agent leaves those cases out of the CSV. Your batch report names their IDs and missing fields so your team lead can correct them.

What if the batch is empty or the CSV cannot be uploaded?

An empty batch gets a zero-case report for your team lead, without a CSV. If upload fails, the batch stays incomplete and shows the error.

What if a field I chose is missing from the case table?

The Agent stops the export and names the missing field on your batch. You can fix the table or update your chosen export fields.

What happens when the Agent is unsure?

It stops and asks you. The Agent does not guess when it reaches a decision you have not approved.

Can I review its work?

Yes. Every run creates a plain-language log that you can review and export. Logs are kept for twelve months.

What happens if I cancel?

The Agent stops at the end of the billing month and its tool connections are removed. Your run logs remain available for twelve months.

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