Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Keep group session rosters within capacity as requests arrive.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Draft visit replies against the team's current openings.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.