Check forms for missing details, return them for correction. Every one is ready to run, and you can adjust it in plain language.
Link each emailed hosting problem to one current register entry.
Your problem register stays current as reports arrive by email, with missing details called out and the original thread close at hand.
Send hosting renewal notices with each customer's approved details.
Your renewal emails use customer details, and a row-by-row report shows you which messages went out and which need attention.