Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Find an open team slot and confirm the assigned host with each requester.
Your meeting requests become round robin bookings, with an available host named in the confirmation email.
Draft replies that match visit requests to open times.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.