Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Match booking requests to open group sessions and confirm places.
Keep your group session roster current as requests arrive, and give confirmed visitors the time and joining details they need.
Draft replies that match visit requests to open times.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.