Label incoming mail, surface deadlines, summarize threads. Every one is ready to run, and you can adjust it in plain language.
Send follow-ups to interested leads and flag held emails for review.
Interested prospects get a personal invitation to talk, and you see exactly what went out or why it was held.
Reply to incoming lead texts and leave open questions on each lead.
Prospects get a relevant text reply while you're busy, and you see any question that still needs a personal answer.